Well, my stitching started to come away and one zip went on my KR Kaiser Four system, most possibly due to carrying 2 tonne of Steel Legion!

Rang them up, they said ship it back, I was expecting a bill for a new zip.

They have just contacted me back, apologizing, and have not only offered to replace the case, but give me a discount on their products.

It doesn't matter if their products are better or not than the competition, its the service they've offered, second to none.

:) Big Thumbs up for KaiserRushforth Ltd :)